VOIP Info – Products And Services (Part 3)
For small businesses the ability to choose a specific area code is advantageous because they can use that phone number to attract business in certain locations.
E911
Another new feature for VoIP users is the E-911 or Enhanced 911 program. Many users have had trouble in the past calling 911 from VoIP connections. Because VoIP utilizes a broadband Internet connection and not a standard landline, the Public Safety Answering Point Dispatcher does not readily see addresses and other important information; the FCC has instituted some rules and regulations regarding VoIP and 911.