Residents also love the added feature of being able to select their own phone numbers and area codes. For many, it is as simple as transferring their old telephone number to their new VoIP service. Some however prefer to select an entirely new phone number, based upon the area code. If a residential user has a lot of family members and friends in one specific location, they can choose to pick the same area code. This will provide their friends and family with additional savings on their phone bills.

The only hindrance that VoIP has for residential users is the current features with 911. Because VoIP is Internet Protocol, a call made from a VoIP phone to a 911 dispatcher will not result in your address or location being displayed for the dispatcher to see. Some VoIP providers do not even provide 911 calling. Others have instituted the Enhanced 911 service. You will need to check with your VoIP service provider to determine the steps that you will need to initiate 911 calling. Sometimes you will have to register your address and information. The FCC has initiated a ruling that all VoIP service providers must have their customers sign a statement that they understand that their 911 services may be impaired. Until this is currently resolved, the best solution is to maintain a landline phone for emergency use, or keep a cell phone handy in case of an emergency.

Business owners are embracing VoIP with open arms. They are discovering that VoIP services can increase productivity, reduce business costs, and help employees stay more in touch with their employers, customers, and fellow workers. Whether a business is wiring their entire building, looking for a cost effective way to keep mobile employees connected, or choosing applications for call centers VoIP is fast becoming the preferred method for providing business telecommunication needs.

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