VoIP offers telephony features that are typically offered with PSTN networks for a fee. Yet, if you check with your service provider, many of these same features are included absolutely free with VoIP. These services and features include Voicemail, *69, Call Forwarding, Caller Id, and Call Transfer.

Not only residential users are becoming fast fans of VoIP but business owners are making the switch as well. In the early days, businesses were concerned about switching to VoIP, for they needed to have high quality audio to run their businesses.

Now, many businesses have come to learn that VoIP does offer great audio as well as applications that are specifically designed to handle all of their business needs. These programs and the ability to interact with customers in real time have made the switch to VoIP one of the best decisions a small business could make.

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